Today's Cox Cable Internet Customer Service Scorecard:
Outbound Email Down for: 5.5 hours so far
Time to Navigate Phone Tree: 1:48
Talk to Live Person: No

Voice response took me to a set of internet prompts. When I selected email, the nice female voice said there was a problem with the email servers and that the should be back up "shortly". I wonder how times that recording has played in the last five and a half hours.